Contact Netfuse Labs is where we collect ideas from clients, colleagues and market insight and craft them into the next generation of open source telecoms services.
Since the beginning of the year, the team at Netfuse Labs have been collecting ideas from client feedback and employee brainstorming sessions. The concepts gathered have included everything from an SMS operated coffee machine to an irritable robot that calls people and berates them when they leave office lights on. More down to earth suggestions[.....]
Raspberry Pi + Asterisk
We want to put Asterisk PBX on a Raspberry Pi and make it available to anyone with a router that has an ethernet connection and can get their hands on a Raspberry Pi, with an intuitive web based management panel that anyone can get to grips with.
- Affordable self hosted telecoms
- Full control over your telecoms system
- Fully featured Asterisk PBX
International Inbound Routing
Our international inbound service would automatically detect where an inbound call originates and route the call to the appropriate person - so you can easily keep your international customers happy. The system would also offer the option of showing a country specific page to whoever answers the incoming call.
- Route inbound calls to people with the right language skills
- Serve international markets seamlessly
- Appoint country experts
RightCall
Netfuse right call will automatically choose the cheapest way for you to contact the people in your rightcall database. When you call any of their registered numbers from your netfuse system, rightcall will automatically choose the cheapest way to route the call, ensuring you never miss out on any potential savings.
- number prioritisation
- number exclusion
- post call option to edit database
- savings tracker
Conference plus
Netfuse’s conference plus system will add functionality to the end of a call, allowing users to decide whether to order a recording, transcription, or minutes. The system could even add a recording detailing personal action points that can then be sent by email to the participant in question.
- order recordings, minutes or transcripts after the end of a call
- notes available for up to 24 hours after a call
- add voice notes just after a call
Netfuse smart number
A netfuse smart number is an 0845 number that will route calls to different places (your mobile, deskphone, skype, custom messages or a free netfuse softphone) based on a few easily configurable preferences, with simple integration with google calendar, skype and your existing numbers.
- Your own 0845 number
- Smart routing based on preferences
- Control routing with twitter
Netfuse PBX textback
Free PBX Textback will help Netfuse clients to improve their customer satisfaction ratings. Whenever a new inbound call is connected to a company representative, that representative’s contact details are automatically texted to the inbound number.
- messages tailored by employees
- different landline and mobile textback
- limit texts to each caller
- web interface with caller notes
