We’ve recently published some musings from Netfuse Managing Director Peter Eyres on Medium.com. Take a look for some tips on making the most of investments in new technologies. Here’s a quick summary:
Find out what people are using now. Start with a list of all the tools each of your teams use every day, and map out how your new solution is going to fit in.
Make sure the tech can be tailored to the team. Or, even better, to the individual. Focus not only on the needs of your business as a whole, but also on the needs of specific teams and individuals.
Get real people involved early on. Get people to try your newly discovered productivity miracle out and ask them to suggest how it might help them, rather than imposing it on people.
Choose complementary and familiar over revolutionary. While the founders of tech companies talk about disruption, the key for anyone managing a busy team is to ensure that a new tool is introduced in a way that complements existing working patterns.
Be realistic about what you can achieve in a given timeframe. When you consider that the technology evangelists in businesses are usually the fastest learners, the potential for a disconnect between expectations of uptake and reality are obvious.
Trust your instinct. Make sure you’re happy that you feel comfortable working with your software / service suppliers — get to know the founders on social media; make sure they care about their customers as much as you do; and find out if they are as responsive as you need to be when things do go wrong.
Head over to Medium.com for the full article.